Return & Refund Policy
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
- Raise a return/ replacement request within 7 days from the date of delivery, if you’ve received wrong or expired product(s)
- In case of damaged/ missing product(s), raise a return/ replacement request within 2 days from the date of delivery.
- Give us 2 working days to review your return request.
- After reviewing your return request, we will send our courier partner to pick up the products delivered to you.
- In case our reverse pick up service is not available at your location, you will need to self-ship the product via any reliable courier partner. We will reimburse the courier charges.
- After your product(s) is received, we will verify it against the claim and initiate the replacement or refund accordingly. Please note that replacement will depend upon the stock availability.
Under what conditions can I return/ replace my product?
- Wrong product delivered
- Expired product delivered
- Expired product delivered - Physical damage/ tampered product or packaging
Under what conditions return/ replacement requests will not be accepted?
- Opened/ used/ altered products.
- Original packaging (mono cartons, labels, etc.) missing.
- The return/ replacement request is generated after 7 days from the date of delivery.
- The damaged/ missing product is reported after 2 days from the date of delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
For Consultation- No refund for consultation will be processed.
Note- Warranty for electronics products is for 3 Month, company won’t be liable to exchange the product after 3 months.
If User faces issues with electronic products-
- Company will facilitate pick up and repair and redispatch for the same.
Sale items(if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Note- All rights regarding refund, return and exchange are reserved with company, company may vary policy time to time.